Return and Exchange Form Want to return or exchange your mobile phone order? Wireless Universe makes the return process easy and painless. Please fill out the form below and we will get back to you with a RMA number. Please write this number CLEARLY on the outside of your box. •All Handsets Must be in Original Packaging and Include ALL the Package Contents (CD-ROM, Data Cable, Manual, Earphones, Screen Cleaner). •All Accessories Must be in Original Packaging and New Condition or There Will Be a 50% Restocking Fee. •Exchange or returns must be completed before your 30th day of purchase. •Returns must be sent back within 7 days or your claim may be rejected. INCLUDE YOUR RMA NUMBER FOR FASTEST REFUND PROCESSING. Please completely fill out all the fields. Type of Return:  Problems With Phone/Service No Reception Not What You Expected Refund or Exchange:  Phone Return and Refund Phone Exchange Order Number:  ESN of Device: (11-digit number located on the box)  First Name:  Last Name:  Email Address:  Contact Phone Number:  Description of Problem:   Which phone do you want to exchange for:

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